Shipping policy
Shipping Policy
Last updated: September 27, 2026
1. Where we ship
We currently ship to addresses in the United States. We don't ship internationally yet. When we do, this page will list the countries and delivery times.
2. Shipping cost
| Order | Shipping |
|---|---|
| 1 pouch | $4.95 |
| Buy 2, Get 1 Free (3 pouches) | Free |
| Buy 3, Get 2 Free (5 pouches) | Free |
The shipping cost is always shown before you pay. We don't add handling fees.
3. Processing time
Orders are packed and handed to the carrier within 1–2 business days of payment (Monday to Friday, excluding U.S. federal holidays). Orders placed on a weekend or holiday start processing on the next business day. During launches and big sale days, processing can take up to 4 business days. If that happens, we'll email you.
4. Delivery time
Orders ship from our fulfillment center. After your order ships, delivery usually takes 7–15 business days.
These are estimates, not guarantees. Weather, carrier backlogs, and holidays can add a few days.
5. Tracking
- When your order ships, we email you a tracking number.
- Tracking can take 24–48 hours to show the first scan.
- No email? Check your spam and promotions folders, then write to us.
- If your tracking hasn't moved in 7 business days, email us and we'll check with the carrier.
6. Check your address
Please double-check your shipping address at checkout. If you spot a mistake after ordering, email us right away. If the order hasn't shipped, we'll fix it. Once it has shipped, we'll try to redirect it with the carrier, but we can't always.
7. Lost, damaged, or marked delivered
- Damaged: email us within 60 days of delivery with your order number and a photo. We'll send a replacement.
- Lost in transit: if the carrier can't confirm delivery, we send a replacement at no cost.
- Marked delivered but not received: wait 24 hours (carriers sometimes scan early), check around your door and with neighbors, then email us. We'll open a claim with the carrier.
Refunds, cancellations, and our 60-day money-back guarantee are in our Refund Policy.
8. Delays we can't control
We're not responsible for delays caused by carrier disruptions, severe weather, natural events, or an incorrect address entered at checkout. If your order is held up, email us and we'll help you track it down.
Questions about your order?
Email support@dailywellhealth.co. We reply within 48 hours.